Privacy Policy

How we collect, use, and protect your personal data when you interact with Pinnaco, Skilla, Consio, or Buildio.

Draft as of August 10, 2026 — this document will be reviewed by our legal team before being finalized and legally binding.

1. Data We Collect

We collect data you provide directly — such as your name, WhatsApp number, email, and company name — when you fill out a consultation form, register for a webinar, submit a website project request, or contact us.

2. How We Use Your Data

Following up on your consultation, registration, or project request
Sending schedule, certificate, or related service updates
Improving the quality of Skilla, Consio, and Buildio services
Understanding aggregate site visit patterns (e.g. most-viewed pages) via Google Analytics, for site improvement — not to identify you personally

3. Sharing Data with Third Parties

We do not sell your personal data. Data is only shared with service providers that directly support our operations — such as payment processors and the WhatsApp Business API — to the extent necessary to run those services.

4. Data Security

We apply reasonable security standards to protect your data from unauthorized access, including encryption during data transmission and restricted internal access.

5. Your Rights Over Your Personal Data

In accordance with Indonesia's Personal Data Protection Law (UU PDP), you have the right to request access to, correction of, or deletion of your personal data that we hold. Contact us via pinnacobusiness@gmail.com to make such a request.

6. Policy Changes

This policy may be updated from time to time. Significant changes will be communicated through this page.